Help Center

Tiny Trolly is your trusted parenting marketplace—a one-stop shop for moms-to-be, new parents, and growing kids. We bring together carefully curated, safe, and
thoughtfully designed essentials from trusted brands, making parenting simpler
and shopping stress-free.

You’ll find everything from pregnancy and maternity essentials to newborn must-haves, baby care, feeding, toys, clothing, nursery products, and toddler and kids’ everyday needs, all in one place.

Yes. We partner only with genuine, authorized brands and sellers. Every product listed on Tiny Trolly is 100% original.

Yes! Tiny Trolly is for the full journey from bump to baby and beyond. Our range covers maternity and nursing wear, recovery products for moms, and everyday essentials for little ones.

Our collection covers newborns to toddlers and beyond (0–10 years), with some products designed to grow along with your child.

We’re always on the lookout for better, safer, and more practical products. New products and brands are added regularly, so you always have fresh options.

Yes. We publish only verified buyer reviews, so you can trust what you read.

You can easily request a return or exchange through your Tiny Trolly account. Please note that all requests are processed in line with the respective brand’s return and exchange policies.

You can browse products without an account, but you’ll need to sign up or log in to place an order. This ensures you can track your order and returns and receive customer support easily.

We accept all major debit/credit cards, UPI, net banking, and wallets. Cash on Delivery (COD) is available on select products.

Yes, a digital invoice is emailed to you after every successful order.

It’s simple! Browse, add products to your cart, and check out. The process is quick and parent-friendly, with no long forms or complicated steps.

Our customer care team is always ready to help. You may write to us at team@tinytrolly.com or drop us a message or call at +91 8800749008; we’ll sort it out right away.

Once your order is placed, you’ll receive email/SMS updates. You can also track it anytime in your account.

Yes, for some products. If pre-ordering is available, it will be mentioned on the product page. You may pre-order by writing to us at team@tinytrolly.com

Of course. You can mix and match products from different brands in the same cart.

Yes, all transactions on Tiny Trolly are encrypted and processed through secure payment gateways.

At checkout, you’ll see a space to enter your promo code. Once applied, your discount will reflect immediately; no guesswork is needed.

Absolutely. At checkout, just enter the recipient’s shipping address, and we’ll deliver directly to them.

While COD is offered widely, a few bulky items or high-value products may not be
eligible. Don’t worry, we’ll let you know at checkout.

Yes, we deliver across most pin codes in India, from metros to small towns, so your order can reach you wherever you are.

Delivery depends on the courier partner, but in most locations, orders can arrive on weekends.

Contact our support team with pictures within 24–48 hours, and we’ll arrange a replacement or refund.

Currently, we only ship within India. But don’t worry, we’re working on expanding internationally soon!

Orders are usually delivered within 3–10 business days, depending on your location. Metro cities may receive deliveries sooner.

We don’t offer same-day delivery yet, but express options are on the way. Stay tuned!

Our delivery partner will attempt again, or you can reschedule easily via the tracking link.

Shipping charges vary depending on your order value and delivery location. The exact fee is shown at checkout before you confirm your order.

Yes! We offer free shipping on orders above ₹999.

Absolutely, once your order is shipped, you’ll receive a tracking link via WhatsApp/SMS/email to follow your package in real time.

If your order hasn’t been dispatched yet, you can update the address by reaching out to our customer care. Once shipped, changes may not be possible.

Yes! We proudly deliver to smaller towns and cities across India.

Not at all. Along with products, we share parenting resources, expert tips, and real-life stories on our blog and Instagram. Think of Tiny Trolly as both a store and a supportive parenting community.

Not yet, but subscription services are coming soon for essentials like diapers and wipes.

Yes, we use eco-friendly and recyclable packaging wherever possible.

We’re working on a Tiny Trolly Rewards Program; keep an eye out for updates!

Yes, select items can be personalized with names or messages. Look out for the customization option on product pages.

Absolutely! Find us on Instagram at @tinytrollyy, Facebook, and Pinterest for new launches, tips, and exclusive deals.

You can reach us via email (team@tinytrolly.com) or WhatsApp/chat support on our website. Our team is always happy to help!